Rocking Tech –
Products –
Laravel Support
Laravel Support & Maintenance for UK Businesses
Your Laravel application is too important to leave unmaintained. Developer moved on? Need security patches? Want reliable experts on call? We've got you.
★★★★★ Trustpilot · Official Laravel Partner · From £450/month
What happens when Laravel apps go unmaintained
Security vulnerabilities accumulate
Laravel releases security patches regularly. Without someone applying them, your application becomes an easy target. One breach can cost more than years of maintenance.
Technical debt compounds
Quick fixes stack up. Dependencies go out of date. What was a minor issue becomes a major rewrite. The longer you wait, the more expensive it gets.
Knowledge walks out the door
When your developer leaves, they take understanding of your codebase with them. The next person starts from scratch – billing you to learn what someone already knew.
A better way to maintain your Laravel application
What Clients Say
“Anatoly’s profound expertise, extensive experience, and unwavering professionalism were evident throughout our collaboration. His support extended far beyond the completion of the website, as he continues to offer invaluable insights.”
★★★★★
The Queensbury Group
thequeensburygroup.com
“What stood out most is their ongoing commitment to maintaining and improving the system after launch to ensure that it meets our customers’ needs.”
★★★★★
Ameesha Green
Founder & CEO · The Book Shelf Ltd
“I’m now sharing my thoughts after a five-year relationship with the company. The service has consistently been outstanding, and I can’t recommend them highly enough.”
★★★★★
Mohammed Ali
Founder · Visa and Immigration Services Capital
Pricing
Transparent Plans. No Surprises.
All plans exclude VAT. No setup fees. Cancel anytime after the first 3 months.
Need 30+ hours? We offer a Premium tier from £2,000/month – let’s talk.
Professional
Reliable cover for stable apps.
£450 + VAT / month
Book a call- Monthly hours (6 hours)
- Response time (Next business day)
- Bug fixes & troubleshooting
- Security patches
- Laravel & dependency updates
- Monthly health report
- Direct developer access
Business
Proactive care for revenue apps.
£750 + VAT / month
Book a call- Monthly hours (10 hours)
- Response time (Same-day, urgent)
- Hours rollover (2 hours)
- Bug fixes & troubleshooting
- Security patches
- Laravel & dependency updates
- Monthly health report
- Direct developer access
- Proactive uptime monitoring
- Performance optimisation
- Quarterly security review
- Staging environment support (Staging)
Enterprise
Priority for high-traffic platforms.
£1,250 + VAT / month
Book a call- Monthly hours (20 hours)
- Response time (4-hour, critical)
- Hours rollover (4 hours)
- Bug fixes & troubleshooting
- Security patches
- Laravel & dependency updates
- Monthly health report
- Direct developer access
- Proactive uptime monitoring
- Performance optimisation
- Quarterly security review
- Staging environment support (Staging + production)
- Dedicated account contact
- Monthly 30-min strategy call
- Priority queue for all requests
- Quarterly architecture review
Hours & response
Monthly hours
Response time
Hours rollover
6 hours
Next business day
Not included
10 hours
Same-day, urgent
2 hours
20 hours
4-hour, critical
4 hours
Maintenance & fixes
Bug fixes & troubleshooting
Security patches
Laravel & dependency updates
Monthly health report
Direct developer access
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Proactive & priority
Proactive uptime monitoring
Performance optimisation
Quarterly security review
Staging environment support
Dedicated account contact
Monthly 30-min strategy call
Priority queue for all requests
Quarterly architecture review
Not included
Not included
Not included
Not included
Not included
Not included
Not included
Not included
Included
Included
Included
Staging
Not included
Not included
Not included
Not included
Included
Included
Included
Staging + production
Included
Included
Included
Included
Not sure which plan fits? Book a free consultation and we’ll recommend the right level.
All plans exclude VAT. No setup fees. Cancel anytime after the first 3 months. You own everything – code, documentation, full handover if you ever move on.
Included as standard
What every plan includes
New feature development, major Laravel version upgrades, third-party API integration changes, server or hosting migration, database restructuring, and performance audits beyond standard checks are scoped and quoted separately. Many retainer clients combine maintenance with occasional project work.
Dedicated team who learns your codebase
Same people on every request, working from a baseline assessment of your application.
Direct developer access
You talk to the developer doing the work, with an emergency route when production is down.
Security patches applied promptly
Framework and package vulnerabilities patched as advisories are released, not at month end.
Dependency updates under version control
Composer and npm kept current, every change committed, tested and traceable, no direct edits on production.
Bug fixes within your hours
Fixes drawn from your plan’s monthly allowance, prioritised by business impact.
Progressive technical debt reduction
Spare hours go into small refactors, so the codebase improves month on month.
How it works
Getting started is straightforward
Step 01
Book a call
We discuss your application, your needs, and recommend the right plan. No commitment needed to have a conversation.
Step 02
We onboard your application
We need access to your codebase, hosting, and any documentation. We review everything and create a baseline assessment.
Step 03
Ongoing support begins
Submit requests anytime. We handle security updates, bug fixes, and improvements within your monthly hours.
Step 04
Your app improves over time
We don’t just maintain – we progressively clean up code, add comments, reduce technical debt.
This service is built for
Founders who’d rather focus on business
You don’t want to manage developers or worry about security patches. You want your application handled so you can concentrate on customers and growth.
Growing companies without Laravel expertise
You have a technical team, but Laravel isn’t their specialism. You need experts who can handle the framework-specific work while your team focuses elsewhere.
Businesses with “orphaned” Laravel apps
Your original developer or agency is gone. You have a working application but no one to maintain it. You need someone who can take over without starting from scratch.
This might not be for you if
You need a full rebuild, not maintenance
We can help, but that’s a project, not a retainer.
Your application isn’t Laravel
We specialise – other frameworks aren’t our strength.
You’re looking for the cheapest option
Offshore teams cost less; we’re not competing on price.
You need 24/7 on-call support with guaranteed SLAs
We’re responsive, but we’re not an enterprise NOC.
If any of these apply, no hard feelings – but we’re probably not the right fit. If you’re unsure, book a call.
Anatoly Silko
Founder, Rocking Tech · Cranfield MBA · Zend & Laravel Certified
I’ve been building on Laravel for a decade – since when the framework was still finding its feet. I’ve shipped production platforms on every major version of the framework, from healthcare systems for the NHS to research platforms for universities. I’m a Zend Certified PHP Engineer and a Certified Laravel Developer – the language and the framework.
Every retainer is led by me personally – I review your codebase, set the maintenance priorities, and make the architecture decisions. The team behind me handles the day-to-day execution, but the technical direction comes from someone who’s been shipping Laravel in production for over a decade.
View LinkedIn profileFrequently Asked Questions
What if I don't use all my hours?
Professional plan hours don't roll over — use them or lose them. Growth tier rolls over up to 2 hours to the next month. Enterprise rolls over up to 4 hours. Premium has full rollover capped at one month banked. We'll recommend the right tier based on your actual needs.
What counts as 'support hours'?
Bug fixes, security patches, small tweaks, troubleshooting, code review, documentation updates, performance checks, and communication time. We track hours transparently and report monthly. New feature development or major changes are scoped and quoted separately.
What if I need more hours than my plan includes?
We'll let you know before any overage work begins. Additional hours are quoted separately at your tier's rate. If you consistently need more, we'll suggest upgrading — higher tiers have better effective rates. No surprises.
Can you take over an application you didn't build?
Yes. Most of our retainer clients have applications built by someone else. We start with an onboarding review (typically 2–4 hours from your first month) to understand the codebase, identify risks, and document what we find. For applications in particularly poor condition, we may recommend a paid assessment before accepting a retainer.
What's the minimum commitment?
Three months initial term, then rolling monthly with 30 days notice to cancel. We want clients who stick around because the service is valuable, not because they're locked in.
How quickly do you respond?
Depends on your tier. Professional: next business day. Growth: same day for urgent issues. Enterprise: 4 hours for critical issues. Premium: near-immediate. Response times are during UK business hours. 'Critical' means site down or security breach — not 'I'd like this by Friday.'
What Laravel versions do you support?
Laravel 8 and above. As a Laravel Partner, we stay close to the ecosystem and ahead of version changes. Older versions (5.x, 6.x, 7.x) require assessment first — they may need upgrading before we can support them effectively. We'll tell you upfront during the discovery call.
What about hosting and servers?
We work with your existing hosting provider. If you need help setting up or migrating to a new host, we can do that as part of your support hours. We recommend providers like DigitalOcean or Hetzner — set up in your name, you manage payments directly.
What happens if I cancel?
Give 30 days notice after your initial 3 months. We hand over documentation, access notes, and anything we've learned about your application. No hostage situations — your code is yours.
Can I upgrade or downgrade my plan?
Yes, with 30 days notice. Upgrades take effect immediately with prorated billing. Downgrades apply from the next billing cycle. Most clients naturally upgrade as their needs grow.
How is this different from hiring a freelancer?
Freelancers disappear. They take holidays, get busy with other clients, or move on entirely. With us, you get a team — if one person is unavailable, someone else knows your application. Plus guaranteed response times, monthly reporting, and no management overhead for you.
What if my application has major problems?
We'll tell you honestly during onboarding. If your app needs significant remediation work before ongoing maintenance makes sense, we'll scope that as a separate project first. We won't take your retainer money if maintenance isn't what you actually need.
Are you an official Laravel partner?
Yes. Rocking Tech is a member of the Laravel Partner Programme at the Community tier — verifiable at laravel.com/partners. Our founder Anatoly Silko also holds the Certified Laravel Developer credential and the Zend Certified PHP Engineer certification.
Stop worrying about your Laravel app
Book a free discovery call. We’ll discuss your situation and recommend the right plan.
Book a Call
Prefer email? hello@rockingtech.co.uk