Rocking Tech –
Products –
Laravel Support
Laravel Support & Maintenance for UK Businesses
Your Laravel application is too important to leave unmaintained. Developer moved on? Need security patches? Want reliable experts on call? We've got you.
★★★★★ Trustpilot · 10+ years · From £450/month
What happens when Laravel apps go unmaintained
Security vulnerabilities accumulate
Laravel releases security patches regularly. Without someone applying them, your application becomes an easy target. One breach can cost more than years of maintenance.
Technical debt compounds
Quick fixes stack up. Dependencies go out of date. What was a minor issue becomes a major rewrite. The longer you wait, the more expensive it gets.
Knowledge walks out the door
When your developer leaves, they take understanding of your codebase with them. The next person starts from scratch – billing you to learn what someone already knew.
A better way to maintain your Laravel application
Pricing
Transparent Plans. No Surprises.
All plans exclude VAT. No setup fees. Cancel anytime after the first 3 months. Need 30+ hours? We offer a Premium tier from £2,000/month – let's talk.
Most Popular
Professional
6 hours monthly support
£450 +VAT
What's Included
Next-business-day response
Bug fixes and troubleshooting
Security patches applied
Laravel & dependency updates
Best for: Stable applications needing reliable backup
Most Popular
Business
10 hours monthly support
£750 +VAT
What's Included
Same-day response for urgent issues
Everything in Professional
Proactive uptime monitoring
Performance optimisation
Best for: Revenue-generating applications needing proactive care
Priority Service
Enterprise
20 hours monthly support
£1,250 +VAT
What's Included
4-hour response for critical issues
Everything in Business
Dedicated account contact
Monthly 30-min strategy call
Best for: High-traffic platforms where downtime costs money
Not sure which plan fits? Book a free consultation and we’ll recommend the right level.
All plans exclude VAT. No setup fees. Cancel anytime after the first 3 months.
What every plan includes
What every plan includes
Dedicated team who learns your codebase
Git repository management
Security patches applied promptly
Direct communication (no ticket queues)
Monthly activity reports
Emergency contact for critical issues
Laravel 8+ support
Bug fixes within your hours
Dependency and package updates
Progressive technical debt reduction
New feature development, major Laravel version upgrades, third-party API integration changes, server or hosting migration, database restructuring, and performance audits beyond standard checks are scoped and quoted separately. Many retainer clients combine maintenance with occasional project work.
How it works
Getting started is straightforward
Step 01
Book a call
We discuss your application, your needs, and recommend the right plan. No commitment needed to have a conversation.
Step 02
We onboard your application
We need access to your codebase, hosting, and any documentation. We review everything and create a baseline assessment.
Step 03
Ongoing support begins
Submit requests anytime. We handle security updates, bug fixes, and improvements within your monthly hours.
Step 04
Your app improves over time
We don’t just maintain – we progressively clean up code, add comments, reduce technical debt.
This service is built for
Founders who’d rather focus on business
You don’t want to manage developers or worry about security patches. You want your application handled so you can concentrate on customers and growth.
Growing companies without Laravel expertise
You have a technical team, but Laravel isn’t their specialism. You need experts who can handle the framework-specific work while your team focuses elsewhere.
Businesses with “orphaned” Laravel apps
Your original developer or agency is gone. You have a working application but no one to maintain it. You need someone who can take over without starting from scratch.
This might not be for you if
You need a full rebuild, not maintenance
We can help, but that’s a project, not a retainer.
Your application isn’t Laravel
We specialise – other frameworks aren’t our strength.
You’re looking for the cheapest option
Offshore teams cost less; we’re not competing on price.
You need 24/7 on-call support with guaranteed SLAs
We’re responsive, but we’re not an enterprise NOC.
If any of these apply, no hard feelings – but we’re probably not the right fit. If you’re unsure, book a call.
Frequently Asked Questions
Professional plan hours don't roll over — use them or lose them. Growth tier rolls over up to 2 hours to the next month. Enterprise rolls over up to 4 hours. Premium has full rollover capped at one month banked. We'll recommend the right tier based on your actual needs.
Bug fixes, security patches, small tweaks, troubleshooting, code review, documentation updates, performance checks, and communication time. We track hours transparently and report monthly. New feature development or major changes are scoped and quoted separately.
We'll let you know before any overage work begins. Additional hours are quoted separately at your tier's rate. If you consistently need more, we'll suggest upgrading — higher tiers have better effective rates. No surprises.
Yes. Most of our retainer clients have applications built by someone else. We start with an onboarding review (typically 2–4 hours from your first month) to understand the codebase, identify risks, and document what we find. For applications in particularly poor condition, we may recommend a paid assessment before accepting a retainer.
Three months initial term, then rolling monthly with 30 days notice to cancel. We want clients who stick around because the service is valuable, not because they're locked in.
Depends on your tier. Professional: next business day. Growth: same day for urgent issues. Enterprise: 4 hours for critical issues. Premium: near-immediate. Response times are during UK business hours. 'Critical' means site down or security breach — not 'I'd like this by Friday.'
Laravel 8 and above. Older versions (5.x, 6.x, 7.x) require assessment first — they may need upgrading before we can support them effectively. We'll tell you upfront during the discovery call.
We work with your existing hosting provider. If you need help setting up or migrating to a new host, we can do that as part of your support hours. We recommend providers like DigitalOcean or Hetzner — set up in your name, you manage payments directly.
Give 30 days notice after your initial 3 months. We hand over documentation, access notes, and anything we've learned about your application. No hostage situations — your code is yours.
Yes, with 30 days notice. Upgrades take effect immediately with prorated billing. Downgrades apply from the next billing cycle. Most clients naturally upgrade as their needs grow.
Freelancers disappear. They take holidays, get busy with other clients, or move on entirely. With us, you get a team — if one person is unavailable, someone else knows your application. Plus guaranteed response times, monthly reporting, and no management overhead for you.
We'll tell you honestly during onboarding. If your app needs significant remediation work before ongoing maintenance makes sense, we'll scope that as a separate project first. We won't take your retainer money if maintenance isn't what you actually need.
Stop worrying about your Laravel app
Book a free discovery call. We’ll discuss your situation and recommend the right plan.
Book a Call
Prefer email? hello@rockingtech.co.uk