Laravel Support & Maintenance for UK Businesses
Your Laravel application is too important to leave unmaintained. Developer moved on? Need security patches? Want reliable experts on call? We’ve got you.
Trustpilot · Official Laravel Partner · From £450/month
What happens when Laravel apps go unmaintained
Security vulnerabilities accumulate
Laravel releases security patches regularly. Without someone applying them, your application becomes an easy target. One breach can cost more than years of maintenance.
Technical debt compounds
Quick fixes stack up. Dependencies go out of date. What was a minor issue becomes a major rewrite. The longer you wait, the more expensive it gets.
Knowledge walks out the door
When your developer leaves, they take understanding of your codebase with them. The next person starts from scratch – billing you to learn what someone already knew.
A better way to maintain your Laravel application
A support retainer gives you a dedicated team who knows your application inside out. We handle security updates, fix bugs, optimise performance, and keep everything running — so you don’t have to think about it.
But we don’t just firefight. We progressively improve your codebase: tidying legacy code, adding documentation, reducing technical debt. Every month, your application gets a little better — not just a little older.
What Clients Say
What stood out most is their ongoing commitment to maintaining and improving the system after launch to ensure that it meets our customers’ needs.
Ameesha Green
Founder & CEO · The Book Shelf
I’m now sharing my thoughts after a five-year relationship with the company. The service has consistently been outstanding, and I can’t recommend them highly enough.
Mohammed Ali
Founder · VISC
Anatoly’s profound expertise, extensive experience, and unwavering professionalism were evident throughout our collaboration. His support extended far beyond the completion of the website, as he continues to offer invaluable insights.
Pav Benning
Managing Partner · Queensbury
Transparent plans. No surprises.
All plans exclude VAT. No setup fees. Cancel anytime after the first 3 months.
Professional
£450 /month +VAT
Best for stable applications
needing reliable backup.
6 hours monthly support
Next-business-day response
Bug fixes and troubleshooting
Security patches applied
Laravel & dependency updates
Monthly health report
Direct developer access
Business
£750 /month +VAT
Best for revenue-generating applications
needing proactive care.
10 hours monthly support
Same-day response for urgent issues
Proactive uptime monitoring
Performance optimisation
Quarterly security review
Staging environment support
2 hours rollover to next month
Enterprise
£1,250 /month +VAT
Best for high-traffic platforms
where downtime costs money.
20 hours monthly support
4-hour response for critical issues
Dedicated account contact
Monthly 30-min strategy call
Priority queue for all requests
Quarterly architecture review
4 hours rollover
Staging + production support
| Compare features | Professional | Business | Enterprise |
|---|---|---|---|
| Hours & response | |||
| Monthly hours | 6 hours | 10 hours | 20 hours |
| Response time | Next business day | Same-day, urgent | 4-hour, critical |
| Hours rollover | 2 hours | 4 hours | |
| Maintenance & fixes | |||
| Bug fixes & troubleshooting | |||
| Security patches | |||
| Laravel & dependency updates | |||
| Monthly health report | |||
| Direct developer access | |||
| Proactive & priority | |||
| Proactive uptime monitoring | |||
| Performance optimisation | |||
| Quarterly security review | |||
| Staging environment support | Staging | Staging + production | |
| Dedicated account contact | |||
| Monthly 30-min strategy call | |||
| Priority queue for all requests | |||
| Quarterly architecture review | |||
What every plan includes
New feature development, major Laravel version upgrades, third-party API integration changes, server or hosting migration, database restructuring, and performance audits beyond standard checks are scoped and quoted separately. Many retainer clients combine maintenance with occasional project work.
Dedicated team who learns your codebase
Same people on every request, working from a baseline assessment of your application.
Direct developer access
You have a direct line to a developer on your application, with an emergency route when production is down.
Security patches applied promptly
Framework and package vulnerabilities patched as advisories are released, not at month end.
Dependency updates under version control
Composer and npm kept current, every change committed, tested and traceable, no direct edits on production.
Bug fixes within your hours
Fixes drawn from your plan’s monthly allowance, prioritised by business impact.
Progressive technical debt reduction
Spare hours go into small refactors, so the codebase improves month on month.
Getting started is straightforward
Book a call to discuss your application, your needs, and have the right plan recommended. No commitment needed to have a conversation.
We onboard your application
We need access to your codebase, hosting, and any documentation. We review everything and create a baseline assessment.
Ongoing support begins
Submit requests anytime. We handle security updates, bug fixes, and improvements within your monthly hours.
Your app improves over time
We don’t just maintain – we progressively clean up code, add comments, reduce technical debt.
This service is built for
Founders who’d rather focus on business
You don’t want to manage developers or worry about security patches. You want your application handled so you can concentrate on customers and growth.
Growing companies without Laravel expertise
You have a technical team, but Laravel isn’t their specialism. You need experts who can handle the framework-specific work while your team focuses elsewhere.
Businesses with “orphaned” Laravel apps
Your original developer or agency is gone. You have a working application but no one to maintain it. You need someone who can take over without starting from scratch.
This might not be for you if
You need a rebuild, not maintenance
If the application needs replacing rather than keeping alive, that’s a project, not a retainer. Start with a Discovery Sprint — it will tell you which of the two you’re dealing with, and what it costs.
Your application isn’t built on Laravel
We specialise, and that’s the point — a Laravel-specific team is what makes the retainer worth having. For another framework, a specialist will serve you better.
You need 24/7 cover, or the cheapest quote
We respond during UK business hours, not around the clock, and we’re not an enterprise NOC. Offshore teams cost less than us — if price decides it, they’ll win.
I’ve been building on Laravel for a decade — since when the framework was still finding its feet. I’ve shipped production platforms from healthcare systems for the NHS to research platforms for universities. I direct every retainer — I set the maintenance priorities and make the architecture decisions.
Anatoly Silko
Founder, Rocking Tech
Questions & Answers
What's included in Laravel support and maintenance?
Three monthly tiers, each with a set hour allocation: Professional 6 hours, Business 10, Enterprise 20. Hours cover bug fixes, security patches, Laravel and PHP upgrades, performance work, monitoring, code review and the time we spend talking to you. New feature work beyond the allocation is scoped and quoted separately, as is anything above the Enterprise tier — higher allocations or a dedicated developer are a separate arrangement, not a bigger retainer.
Can you take over an application you didn't build?
Yes - most of our retainer clients have applications someone else wrote. We start with an onboarding review, usually two to four hours from your first month, to learn the codebase and document the risks. If it's in poor shape we'll say so and recommend a paid assessment before taking on a retainer.
How quickly do you respond, and which Laravel versions do you support?
Next business day on Professional, same day for urgent issues on Business, and four hours for critical issues on Enterprise — measured during UK business hours, Monday to Friday, 9am to 5pm, excluding public holidays. Response means we have acknowledged the issue, not resolved it. Critical means the site is down or there's a security breach, not "I'd like this by Friday". We support Laravel 8 and above; older versions need an assessment first and usually an upgrade.
What's the minimum commitment?
Three months, then rolling monthly with 30 days' notice. If you leave you get documentation, access notes and everything we've learnt about your application. No hostage situations - your code is yours.
Stop worrying about your Laravel app
Book a free discovery call. We’ll discuss your situation and recommend the right plan.